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Product FAQ's

Product Questions

  1. What are the cabinets made of?
  2. How sturdy are the cabinets?
  3. What are the drawers made of?
  4. How much weight can the drawers hold?
  5. Will the drawers hold my 12" scrapbook paper?
  6. Will the drawers pull completely out of the cabinet?
  7. Will my stamps fit into the 1" drawers?
  8. How big are the compartments in the inserts?
  9. Can I use these cabinets to store items other than craft supplies? 
  10. Will the color and/or dye lot vary on the Wood products?

Assembly Questions

  1. Do the cabinets come put together?
  2. What is the best way to begin installing the drawers?
  3. I cannot fit a rail in the cabinet for the bottom drawer, what am I doing wrong?
  4. I am having a hard time inserting the drawers due to the drawer stop, what do I do?

PortaINK Product Questions

  1. What are the size of the slots in the PortaINK?
  2. Do I need the ink pad inserts for my PortaINK?
  3. What are the size of the slots in the Marker Buddy?

Ordering Questions

  1. What forms of payment can I use? 
  2. How do I determine how many drawers to order?
  3. How do I choose the right combination for my storage needs?
  4. I am only ordering one item and the shipping is coming up as $15 is this correct?
  5. I see a picture of the Product in the color I want but it does not show up in the pop-up window when I want to select that particular color?
  6. It is telling me my card is declined but I know there are funds, what now?
 

Q: How sturdy are the cabinets?

A: The Mini-Stackables are manufactured to easily support approximately 100 lbs. Our product comes with a 1-Year Warranty.

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Q: What are the drawers made of?

A: The drawers are manufactured of injected, high impact polypropylene plastic making them very durable.

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Q: How much weight can the drawers hold?

A: All three sizes of drawers can hold up to 12lbs of weight. Making them a great storage solution for heavy metal punches, glass seed beads and other crafting tools.

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Q: Will the drawers hold my 12" Scrapbook Paper?

A: The dimensions of the inside of the drawers will allow you to hold paper up to a maximum size of 12" x 13". This is a tight fit but we have a lot of customers that don't mind and store their paper in the drawers. The 1" drawer will hold up to approx. 40 sheets of paper, the 2" drawer will hold approx. 120 sheets of paper and the 3½" drawer will hold approx. 180 sheets of paper. Our paper shelves have been designed primarily to hold your scrapbook papers but be sure to insert them at an angle. Paper shelves have been created to be stationary. If you would like them to be able to slide you can purchase drawer rails to install instead of the metal dowels. 


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Q: Will the drawers pull completely out of the cabinet?

A: The drawers and rails have been created with a drawer stop which will prevent the drawer from sliding out. If you toggle the drawer left then right it will come completely out. The left and right rails have two small knobs one on top of the other that can be filed down to eliminate this resistance.

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Q: Will my stamps fit into the 1" Drawers?

A: The 1" drawers will fit any standard rubber mounted stamp and the 2" drawer will allow them to be double stacked. If you have the Stampin' Uptm stamps and would like to keep them in their packages they will fit into the 1' drawers. 

To determine how many of your stamps will fit into the drawers, simply use a 12" x 12" paper and lay your stamps out on top. This will give you an idea of how many drawers to purchase.

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Q: How big are the compartments in the inserts?

A:

  • The 1" Insert is 12¾" x 11¾" and has 30 - 2" x 2" x 1" compartments, and is designed to fit inside the 1" Drawer.
  • The 2" Insert is 12¾" x 11¾" and has 15 - 2" x 3¾" x 2" compartments, and is designed to fit inside the 2" Drawer.
  • At this time we do not have inserts for the 3½" drawers, although you can place a 2" insert inside with a 1" insert on top.
  • Inserts are manufactured from clear, semi-rigid plastic.

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Q: Can I use these cabinets to store items other than craft supplies?

A: Yes of course. These cabinets are great to organize and store all types of household items like;

  • Lego
  • Barbie dolls and clothes
  • Children's toys
  • Doll Clothes
  • Baby Clothes
  • Bathroom items
  • Paperwork
  • Fishing tackle
  • Nuts, bolts and screws
  • Jewelry
  • Etc.

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Q: Will the color and/or dye lot vary on the Wood products?

A: Yes, color and/or dye lot may vary. Every effort is made to ensure the occurrence in color and/or dye lot variations are as minimal as possible, however this is a common occurrence as we receive product at different times and from different factories, in our effort to ensure a regular supply of product.

Q, I am having a hard time inserting the Drawers due to the Drawer stop; What do I do?

A. You are not doing anything wrong. What you need to do is begin to insert your drawer onto the rail and then give it a "bump" with the palm of your hand, first on one side, then the other. This will push the Drawer past the stop.  The bump on the drawer rails can be shaved down slightly to create less resistance.

 

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Q: Do the cabinets come put together?

A: No, once you receive your cabinet you will need to assemble it.  The cabinets are assembled by using a cam bolt and locking system. All you will need is a #3 (large) Phillips head ("X") or slotted screwdriver to put your unit together.

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Q: What is the best way to begin installing the drawers?

A: First you will want to decide on the order of the drawers for your unit. Then, start at the bottom of the cabinet. Place the very bottom drawer directly onto the base of your cabinet. This bottom drawer does not require a rail. Once your bottom drawer is in place you can insert the drawer rails for your next drawer in the holes above the bottom drawer. Insert your next drawer onto these rails. Continue in this fashion until your cabinet is complete.

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Q: I cannot fit a rail in the cabinet for the bottom drawer, what am I doing wrong?

A: Remember the bottom drawer does not require a rail. You will place the bottom drawer directly onto the bottom of the cabinet. If you would like a drawer stop for this bottom drawer you will need to cut the rails provided so you are left with just the side piece that has the drawer stop/nobs attached to it. Then glue these pieces to the sides of your cabinet at the bottom.

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Q: What are the size of the slots in the PortaINK?

A: The Dimensions with out the Ink Pad Inserts are: 1" high x 3 7/8" wide x 4 1/2" deep.

The Dimensions with the Ink Pad inserts are: 1" high x 3 7/8" wide x 2 7/8" deep.

The Ink Pad inserts will create a false back to your slot allowing the smaller ink pads to stay to the front of your unit.

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Q: Do I need the ink pad inserts for my PortaINK?

A: You only need the Ink Pad inserts if your ink pads are smaller in size. Below is a list of ink pads that will fit better with the Inserts.

  • Stamp It TM
  • Archival TM
  • Brilliance
  • VersaMark TM
  • VersaColor TM
  • Sea Brights
  • Picture Perfect TM
  • Adirondack
  • Crystal
  • Stazon
  • Distress Ink by Ranger TM
  • Ancient Page
  • Ancient Page mini (2 per slot)
  • Impress
  • Darcies Ink It Up
  • Ranger TM
  • Palette
  • Fabrico
  • Dee Gruening Blending Box
  • Sea Brights
  • Smaller/older style inkpads from Stampin' Up TM
  • smaller/older style Exclusive Inks TM from Close to my Heart

Please Note: The ColorBox (thick style) will not fit in the PortaInks.

You can always measure the ink pads you would like to store and then check the dimensions above to see if your ink pads need an insert or not.

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Q: What are the size of the slots in the Marker Buddy?

A: The Marker Buddy slots are each 5/8" wide by 5/8" tall and 4 5/8" deep.

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Q: What forms of Payment can I use?

A: We accept all major credit cards.

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Q: How do I determine how many drawers to order?

A: Each cabinet has a specific amount of spaces to fill with drawers or shelves. Use our Cabinet Calculator to plan your storage unit.

  • Single Mini - 18 spaces to fill.
  • Double Mini - 36 spaces to fill.
  • Triple Large Unit - 90 spaces to fill. (30 spaces per section)
  • Cube - 10 spaces to fill.
  • 1" Drawer - Uses 1 space
  • 2" Drawer - Uses 2 spaces
  • 3.5" Drawer - Uses 3 spaces
  • Paper Shelf - Uses 1 space in unit

* You will want to leave 1 space empty in each column of your unit when ordering paper shelves. This will allow them to sit on a slight angle. Single Mini with all paper shelves will hold 17 not 18.

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Q: How do I choose the right combination for my storage needs?

 

A: The "BEST" craft organizer system has been designed to be modular so that you can select the combination that best suits your storage needs.

  • The 1" Drawers are great for rubber mounted stamps, projects on the go, small tools, pens, punches and beads or embellishments in the 1" insert, etc.
  • The 2" Drawers work well for larger tools and punches, storage boxes, larger bead and embellishments in the 2" insert etc.
  • The 3½" Drawers can hold fat quilting quarters, tools that won't fit in the 2" drawer, yarn, books, etc.
  • The Paper Shelves are designed to hold approx. 50 sheets of cardstock. These are a stationary shelf, they do not slide like the drawers.
  • Our 1" and 2" Inserts are a great addition to separate and organize smaller items like; beads, findings, eyelets, brads, ribbon, charms, etc.

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Q: I am only ordering one item and the shipping is coming up as $7.50 is this correct?

A: Yes, we have a minimum shipping charge of $7.50 on all items. Please refer to our shipping policy for additional information.

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Q: It is telling me my card is declined but I know there are funds, what now?

A: At times this issue may come up where your credit card company may flag your payment. Please first contact your credit card company directly to authorize the payment to be paid to "BEST CRAFT ORGANIZER" If you still have problems ordering do not hesitate to contact us at 866.498.2378.

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Q: How will my order be shipped?

A: US orders are shipped UPS or USPS. If we have your email address, tracking numbers will be provided as a confirmation once the product has been processed for shipment.

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Q: How long will it take to receive my order?

A: Products will typically ship within 7 business days, although in certain circumstances it may take longer. You will receive an email with package tracking details for your convenience. Delivery times may vary based upon the delivery address.

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